Gimpel Software offers several customer support options:
- Search our Knowledge Base for answers to commonly asked questions.
- Email us at email@example.com
- Due to the impact of emergency government regulations on our ability to provide phone support, all direct inquiries must be sent by email.
- Search or post a question on our Community Discussion Forum.
- Suggest a feature or enhancement on our monitored Feedback Forums.
When contacting technical support, please include as much detail as possible. If appropriate, provide us with a small program to illustrate your question.
If you think you have found a bug, in most cases we need to be able to reproduce the bug before we can fix it. Please provide us the following:
- A small but complete code sample to show the problem.
- The complete output of PC-lint Plus, including the banner line.
- The full command used to invoke PC-lint Plus and any relevant configuration files.
- If you have many
#includefiles, use the
-poption to get preprocessed code; run that through PC-lint Plus to make sure you can reproduce the problem, then email us the preprocessed code.
- If possible, make sure that you are using the latest version of PC-lint Plus the corresponding